| F.A.Q - Frequently
Asked Questions
1.
Do You Accept Personal Checks in the Mail?
2.
Do you store/share any of my personal
information?
3.
Do you have a catalog of your products?
4.
Whenever I add another item to my shopping
cart, it deletes the previous items. How can I fix this?
5.
Since your site uses cookies for the
shopping cart, does your website store my contact
information and credit card?
6.
Is my credit card information safe with
you? I've heard that people can access my credit
card number if I use it online.
7.
I used to use AMP II Pro Drops (or
ThermoAMP). How come I cannot get these products
any longer? Do you have a replacement for them?
8.
Is there any way to get these products
cheaper (or at wholesale)?
9.
Do you have any sort of guarantee on the
Products?
1. Do You Accept
Personal Checks in the Mail?
- This is probably the
most frequently asked question we receive. Please
DO NOT Send Us Personal Checks. We do NOT accept
Personal Checks, and when we receive them, they will be
returned to the sender. We DO however accept Money
Orders. Money Orders are accepted because it
is a form of payment that has already been paid for
before it reaches us, ensuring that your order leaves
our warehouse immediately, with no delays.
We Also Now Accept Paypal for ALL Orders! You can
get a FREE Account at
https://www.paypal.com and pay directly from your
checking or savings account. We hope
you will understand.
2.
Do you store/share any of my personal information?
- We do store your previous
order information in our database, however we NEVER
share any of your information with any third
parties. We may occasionally send you an email to
let you know about special offers we have
available. If you do not wish us to do so, you can
just let us know, and we will promptly delete your e-mail address
from our e-mail list.
3.
Do you have a catalog of your products?
- Products can be
viewed by clicking on the "Products" link at
the top of every page. We also have a print
catalog of all available Projoba Products. For products such as ProJoba Slim Plus we have brochures
available. Please e-mail requests for a catalog to
us at Drops4you@aol.com.
Be sure to include your name, and address, and which
products you are interested in.
4.
Whenever I add another item to my shopping cart, it
deletes the previous items. How can I fix this?
- Please be sure to have
"cookies" enabled in your web browser.
Our website uses cookies in order to remember all of the
items you have added to the shopping cart. These
cookies are designed to only remember the items in the
shopping cart for a few hours. You can change your
internet settings usually by accessing
"Preferences" or "Internet Options"
from your browser. If you feel like this is too
complicated, or do not wish to allow our website to
remember things for you, please call us toll free to
place your order at 1-888-693-3652.
5.
Since your site uses cookies for the shopping cart, does
your website store my contact information and credit
card?
-There is a separate option
available if you would like our shopping cart to
remember your name and address so you do not have to
enter this information next time you place an order. You
can click this option when you first enter your contact
information. Our website will NEVER remember your
credit card information.
6.
Is my credit card information safe with you? I've
heard that people can access my credit card number if I
use it online.
-Our website uses encrypted
data sent via Secure HTTPS Server when you place an
order. Your information is so secure that we only
know that you placed an order, what you ordered, the
type of card you used to place your order and the amount
charged to your card. Our server protects your
information even from us, so that in the event someone
unauthorized gains access to our server, your
information is still secure. This is why we may
ask for your credit card number if you call us to change
your order in any way. We simply do not have
access to it. This is for your protection, as well
as ours.
7.
I used to use AMP II Pro Drops (or ThermoAMP). How
come I cannot get these products any longer? Do
you have a replacement for them?
- We have many customers who
have used either the AMP II Pro Drops or the ThermoAMP
Drops in the past. E'OLA stopped making the AMP II
Pro Drops in October 2001. This Product contained
Ephedrine HCl, which the FDA has determined cannot be
sold as a dietary supplement. E'OLA then created
ThermoAMP, as the replacement for AMP II.
ThermoAMP contained Ephedra in it's natural form.
E'OLA decided in May 2003 to discontinue ALL products
that contained Ephedra. Many of our customers
switched over to the Ephedra-Free LiquaGEN Drops.
LiquaGEN was the Product that E'OLA has replaced the ThermoAMP with.
If you used LiquaGEN and were Happy with the Results, we
XanGen & NxThin as Replacements. If you used
ThermoAMP, or any product that contained Ephedra, we
suggest EFS Energy & Burn Away Fat, or Dynamic Force
Energy 2 & Carb Stopper as Replacements.
8.
Is there any way to get these products cheaper (or at
wholesale)?
- As of December 1, 2003,
E'OLA is no longer in Business, and we no longer carry
their products. We offer
you new products, Such as the ProJoba Products, and the
EFS Products. If you are interested in an MLM Business
Opportunity, we suggest ProJoba.
This is a GREAT Company, with an Amazing Business
Opportunity, as well as Great Products. If you
have questions, Please call us toll free at
1-888-693-3652 for more information, or visit us
online. For Products Click
Here. For Business
Opportunity Click
Here.
9.
Do you have any sort of guarantee on the Products?
- ProJoba offers a 30 day
money back guarantee on ALL of their products only. For
Dynamic Force, EFS & NxGen, we have a strict 15 day
Return Policy for Sealed, unopened Products only.
If you wish to Return one of our Specials, Refund will
be not be given on Free Products. If you Return a
Special, You MUST return Free Set of Product (example.
Buy 2 Get 1 Free Special, If you used 1 set of Product,
and Decide to return the other 2 sets, your refund would
be $45.00) Since we no longer carry E'OLA Products, any E'OLA
products you have previously purchased from us are
non-refundable. If you have questions or concerns about using the
products, please call us before you open the
products. If you are not sure you are ordering the
right thing, please call us to place your order.
We want you to feel confident you are using the right
products, and will gladly assist you with your purchase.
For all other questions,
Please e-mail us at drops4you@aol.com
or call us toll free at 1-888-693-3652. |